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Terms & Conditions
Customer Care
Customer Care
At Sons of Texas Beef, we are committed to delivering not only premium quality beef but also exceptional customer service. Your satisfaction is at the heart of everything we do, and we are here to ensure that your experience with us is seamless and enjoyable from start to finish.
If you have any questions, concerns, or need assistance with your order, our dedicated Customer Care team is ready to help. Whether you’re looking for more information about our products, need help with your subscription, or have a question about delivery, we’re here for you.
Contact Us
- Online Form: Visit our Contact Us page and fill out the form. We’ll get back to you promptly.
Our team strives to respond to all inquiries within 24-48 hours on business days. Please note that response times may vary slightly during holidays or peak times.
Returns and Refunds
Due to the perishable nature of our products, we cannot accept returns. However, if you encounter any issues with your order—such as damaged packaging or concerns about freshness—please notify us immediately. We’ll address your concerns with care and efficiency.
Frequently Asked Questions (FAQs)
For quick answers to common questions, visit our FAQ page. You’ll find helpful information about subscriptions, delivery schedules, storage tips, and more.
Thank you for choosing Sons of Texas Beef. We’re honored to be part of your table, and we look forward to serving you for years to come.
Privacy & Safety
Privacy Policy
At Sons Of Texas Beef, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you visit our website or use our services. By engaging with our website, you agree to the practices described in this policy.
We collect information to provide a seamless and personalized experience for our customers. The information we collect includes:
- Personal Information: Name, email address, shipping address, phone number, and payment details when you place an order or sign up for our services.
- Account Information: If you create an account, we may collect login credentials and related preferences.
- Usage Data: Information about your interactions with our website, including IP address, browser type, device information, and pages visited.
- Cookies: Small files stored on your device to enhance website functionality, track preferences, and improve user experience.
Your information is used to provide and improve our services. This includes:
- Processing and fulfilling orders, including shipping and delivery.
- Responding to customer inquiries and providing support.
- Sending order confirmations, updates, and promotional communications (you can opt out at any time).
- Analyzing website performance and user behavior to enhance our services and offerings.
We take reasonable measures to ensure your information is stored securely. This includes using encryption, secure servers, and industry-standard protocols. Your personal information is only retained for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
We value your privacy and do not sell your personal information to third parties. However, we may share information with trusted third-party service providers to:
- Process payments securely.
- Fulfill orders and coordinate deliveries.
- Provide marketing, analytics, or technical support services.
These third parties are required to handle your information in compliance with applicable privacy laws and our standards.
You have rights regarding your personal data, including:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccuracies in your information.
- Deletion: Request the deletion of your personal information, subject to legal or contractual obligations.
- Marketing Preferences: Opt-out of promotional emails or communications.
If you wish to exercise any of these rights or have concerns about our privacy practices, please contact us
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website, and we encourage you to review it regularly.
Safety and Quality Assurance
At Sons Of Texas Beef, safety and quality are our highest priorities. We are dedicated to delivering premium hormone-free beef that meets rigorous standards for freshness, flavor, and nutritional value.
Here’s how we ensure you receive the best every time you order:
We proudly offer 100% Black Angus beef that is free from added hormones. Our cattle are raised with care to ensure their health and well-being, which translates to a superior product you can trust.
Every cut of beef undergoes thorough inspections to ensure it meets our strict quality criteria. Our team works diligently to maintain consistency in taste, tenderness, and overall excellence.
To ensure your beef arrives fresh and safe, we use advanced packaging techniques that preserve quality during transit. Each order is vacuum-sealed and packed with cold packs or dry ice to maintain optimal temperature until it reaches your door.
We adhere to industry best practices and comply with all relevant food safety regulations. Our facilities and processes are regularly audited to ensure compliance with safety and hygiene standards.
Your satisfaction is our priority. If you ever have concerns about the quality or condition of your order, our dedicated support team is here to assist and resolve any issues.
Experience the peace of mind that comes from knowing your meals are crafted with the highest standards of safety and quality. Trust Sons Of Texas Beef for a dining experience that’s both delicious and dependable.
Terms & Conditions
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Introduction to Terms and Conditions
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Welcome to Sons of Texas Beef. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. This policy is designed to govern your use of our website and services, ensuring a clear understanding of your rights and responsibilities as a user. These Terms and Conditions serve as a binding agreement between you and Sons of Texas Beef, and your continued use of our website constitutes your acceptance of this policy. If you do not agree to these terms, please refrain from using our website or services.
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User Eligibility and Account Responsibilities
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To use our website and services, you must be at least 18 years of age or the legal age of majority in your jurisdiction. By creating an account, you confirm that you meet this age requirement. It is your responsibility to ensure that the information you provide during registration is accurate, complete, and up to date. You are solely responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account. If you suspect unauthorized use of your account, you must notify us immediately.
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Product and Service Information
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Sons of Texas Beef offers premium Black Angus beef products, including subscription boxes and custom packages designed to meet your needs. Our offerings include Monthly Ranch Box Subscriptions in varying sizes and bulk packages ranging from 90 lbs to 225 lbs. While we strive to provide consistent quality, there may be slight variations in product appearance due to the natural nature of our meats. Product availability is subject to supply and may vary based on location or time of year.
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Payment and Billing
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We accept major payment methods, including credit and debit cards. For subscription services, billing occurs on a recurring basis based on your selected subscription cycle (e.g., monthly). By subscribing, you authorize Sons of Texas Beef to charge the payment method provided for the applicable subscription fees. Refunds or cancellations are subject to our cancellation policy, and we recommend contacting customer service promptly for assistance with billing-related concerns.
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Shipping and Delivery
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Sons of Texas Beef delivers across the United States, ensuring that your order arrives fresh and ready to prepare. Delivery timelines may vary based on your location, but we strive to process and ship orders in a timely manner. Shipping restrictions may apply to certain areas due to logistical challenges. We guarantee the quality of our products upon delivery and encourage you to report any issues immediately upon receipt to allow us to address them promptly.
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Intellectual Property Rights
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All content on the Sons of Texas Beef website, including but not limited to text, images, logos, and design elements, is protected by copyright and trademark laws. You are prohibited from using, reproducing, or distributing any content from our website without prior written permission. Unauthorized use of our intellectual property is strictly prohibited and may result in legal action.
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Limitation of Liability
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Sons of Texas Beef is not responsible for any direct, indirect, incidental, or consequential damages arising from your use of our website or services. While we strive to provide accurate information and timely deliveries, we do not guarantee that the website will always be error-free or uninterrupted. Any reliance you place on the information or services provided is done at your own risk.
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Governing Law and Dispute Resolution
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These Terms and Conditions are governed by the laws of the United States and the state of Texas, without regard to its conflict of law principles. Any disputes arising from or related to your use of our website or services shall be resolved through binding arbitration or mediation, as determined by Sons of Texas Beef, in accordance with applicable legal procedures.
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Changes to Terms and Conditions
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Sons of Texas Beef reserves the right to update or modify these Terms and Conditions at any time without prior notice. Updates will be posted on this page, and the “Last Updated” date will be revised accordingly. It is your responsibility to review these terms periodically to ensure continued compliance. Your continued use of our website or services after changes are posted constitutes acceptance of the updated terms.
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Contact Information
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If you have any questions or concerns about these Terms and Conditions, please contact us. We are committed to addressing your inquiries and ensuring a positive experience with Sons of Texas Beef.
Wholesale Inquiries
At Sons of Texas Beef, we are proud to offer premium wholesale opportunities tailored to meet the needs of your business. Whether you run a restaurant, catering service, specialty grocery store, or other food-related operation, our top-quality Black Angus beef will help you deliver exceptional meals to your customers.
Uncompromising Quality
Our beef is hormone-free and sourced with care to ensure the highest standards of flavor, texture, and nutrition. By partnering with us, you’ll have access to premium cuts of Black Angus beef that consistently impress and elevate your offerings.
Customizable Options
We understand that every business has unique needs. That’s why we provide flexible wholesale solutions, allowing you to choose the cuts and quantities that work best for you. From bulk packages to tailored selections, we’re here to make sure you get exactly what your business requires.
Reliable Delivery Nationwide
With our trusted delivery service, you can count on Sons of Texas Beef to provide timely and secure shipments, ensuring your beef arrives fresh and ready to use. We make the process convenient, so you can focus on running your business while we handle the logistics.
Dedicated Support
As a wholesale partner, you’ll receive dedicated customer service to address your needs and answer any questions. We value strong relationships and are committed to supporting your success.
Discover the difference Sons of Texas Beef can make for your business.
For more information about our wholesale options, pricing, and ordering process, please contact us today. Let us help you bring the best in premium Texas beef to your customers.